How long will it take to get my orders?
All orders are shipped within 3 business days, unless indicated otherwise.
We use FedEx delivery service and it takes an average of 5-10 business days (not including weekends and public holidays) to be received once dispatched from our warehouse.
Does FeelNever offer any warranty or guarantee for the watches?
Yes, all our watches are covered by a 24-month international warranty, starting from the date of purchase. Please click here to register and activate your warranty.
What is FEELNEVER return policy?
If you are unhappy with your purchase, you can return it to us within 30 days of delivery. For more details, please visit our return policy.
Do l have to pay duties and taxes upon delivery of my order?
In the United Kingdom, taxes and customs fees are included in the price of order.
Outside the United Kingdom, taxes and customs fees are not included. You may be subject to local duty/import taxes, if they apply. These taxes will be claimed on behalf of local customs by our carrier prior to delivery.
Unfortunately, we are unable to advise you of the amount of these charges in advance and advise you to contact the duty services in your country to obtain an estimated duty amount and the base rate of VAT. If the taxes and customs fees are not paid, your order will be returned to us and you will be charged for any return shipping cost surcharge.
